We were operators
who sat in
your seat.
Elite Tech Consulting brings 20+ years of agency-side expertise to every engagement. We have managed the same tolling operations, contact centers, and back-office challenges our clients face.
What Sets Us Apart
We Sat In Your Seat
Our founders came from the agency side. We have managed the same tolling back-offices, image review queues, and call center floors our clients run every day.
Proprietary AI Image Review
Built from 56M+ transactions of hands-on program management, our Elite Image Review platform sets a new benchmark for accuracy and throughput.
Practical, Scalable Solutions
Real operational experience means we design solutions that run at scale on Day 1. From IVR to CCaaS migrations, we deliver.
Cost-Competitive by Design
Lean overhead lets us price well below large-prime rates while fully meeting quality and compliance requirements.
End-to-End Tolling Expertise
Proven Results at Scale
56M+ transactions program-managed with 99.97% accuracy achieved in first 6 months.
$1M+ monthly self-service revenue achieved in Year 1 supporting 800+ agents.
Our executives led back-office strategies at NTTA that had never been attempted at that scale - and succeeded.
Ready to talk to operators?
We would value the opportunity to learn how Elite can support your team.
Get In Touch